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Legal · Terms

Terms of Service

The rules that apply when you browse bootshop-pro.com, talk to us, or buy a bot subscription from us. The commercial specifics of every engagement live in a separate written agreement, which always takes precedence over this page.

Last updated: 18 July 2026

1. Who we are and what this Site is

The Site bootshop-pro.com is operated by Al-Shohab International ("we", "us", "our"). It is a public, static catalog that presents our AI bot products and explains how to get in touch with us. The Site does not let you sign in, does not host a shopping cart, and does not accept payment.

When we say "Services" in these terms, we mean the AI bot subscriptions, custom integrations, automations, voice IVR, and any related professional services that we agree to deliver to you under a separate written agreement (typically a quote, a statement of work, or a master services agreement).

2. Acceptance of these terms

By browsing the Site, contacting us, or signing a Services agreement with us, you confirm that you have read, understood, and agreed to these Terms of Service. If you do not agree, please do not use the Site and do not submit any form data to us.

If you are accepting these terms on behalf of a company, you also confirm that you have the authority to bind that company.

3. The bot catalog is descriptive, not contractual

Everything you see on the Site — bot descriptions, capability lists, sample chat previews, industry labels, statistics, suggested use cases, screenshots, integrations, and pricing summaries — is provided for information only. It is not a binding offer, a guarantee of performance, or a warranty of fitness for a particular purpose.

The exact scope, deliverables, and price of any engagement are defined in the written agreement you sign with us, not on this Site.

4. Pricing, scope, and timelines live in the quote

When you ask us for a specific bot or a custom integration, we will normally prepare a written quote or proposal for you. The quote will state:

  • which bot or which components are included;
  • the monthly subscription fee, one-time setup fee, or both;
  • the currencies and applicable taxes;
  • the expected delivery timeline and any milestones;
  • the integration platforms covered (for example, WhatsApp Business API, Salla, Shopify);
  • any assumptions, exclusions, or third-party costs that you will be responsible for.

Sticker prices, "30% off" banners, and bundle prices shown on the Site may be changed or withdrawn at any time without notice. The price that actually applies is the one in the quote you accept, or the one in the agreement you sign.

5. Your responsibilities

To use our Services, you will normally need to provide or arrange:

  • legitimate access to the messaging, social, or voice accounts you want the bot to run on (for example, a verified WhatsApp Business account, a Meta Business page, a Telegram bot token, a phone number for the voice IVR);
  • accurate information about your business, your products, your policies, and the conversations the bot should have;
  • timely approvals, content (text, images, product feeds), and answers to questions we ask during setup;
  • compliance with the terms of every third-party platform that the bot touches, including WhatsApp, Meta, Telegram, TikTok, Google, and any payment gateway.

You confirm that the content you give us is yours to use, that it does not violate any law or third-party right, and that we are allowed to use it to configure and operate the bot on your behalf.

6. Acceptable use of the bots

You may not use the bots we build or operate for you to:

  • send spam, unsolicited bulk messages, or anything that violates the messaging platform's acceptable-use policy;
  • deceive, impersonate, or harass end users;
  • promote illegal products or services (for example, unlicensed pharmaceuticals, weapons, or regulated financial products);
  • collect end-user data without a lawful basis and a visible privacy notice;
  • store or process content that is unlawful, infringing, or harmful to minors.

If a messaging platform (such as WhatsApp or Meta) restricts or bans an account because of how the bot is being used, we are not responsible for the loss of that account or for the consequences on your business.

7. We rely on third-party platforms

Our bots run on third-party platforms. Some examples are WhatsApp (Meta Platforms Ireland Limited and WhatsApp LLC), Meta products (Facebook Messenger, Instagram), Telegram, TikTok, Google services, payment gateways, and your existing commerce platforms. We do not control those platforms, their APIs, their pricing, or their policies.

If a third-party platform changes its API, raises its prices, restricts the use case, or goes down, we will work with you to find a workable path forward, but we cannot guarantee uninterrupted operation of any bot that depends on a third party.

8. Intellectual property

The Site, the brand "Al-Shohab International", the bot store interface, our design system, our templates, and the underlying code we write to configure and operate the bots are owned by us or our licensors, and are protected by copyright and other applicable laws.

Your data, your brand, your product catalog, your customer data, and your existing content remain yours. We use them only to the extent needed to deliver the Services to you, and we do not train any general-purpose AI model on them.

You may not copy, resell, reverse-engineer, or white-label our bots or our Site without a written agreement with us.

9. No guarantee of business results

Marketing copy on the Site (for example, "faster response", "more sales", "fewer no-shows") describes outcomes that some customers have achieved, in their context, with their audience. It is not a guarantee that the same results will happen for you. Your outcomes depend on your offer, your audience, your product, your market, your integrations, and how you use the bot after we hand it over.

Any specific performance target (for example, "X% more sales") only becomes a commitment if it is written into a separate agreement and accepted by us.

10. Limitation of liability

To the maximum extent permitted by law:

  • The Site is provided "as is" and "as available". We do not warrant that it will be error-free, uninterrupted, or free of harmful components.
  • We are not liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, even if we were advised of the possibility of such damages.
  • For any direct damages that cannot be excluded by law, our total aggregate liability arising out of or related to the Site will not exceed one hundred US dollars (USD 100) or the equivalent in another currency.
  • Nothing in these terms excludes or limits any liability that cannot be excluded or limited under the law that applies to you (for example, liability for personal injury caused by negligence, or for fraud).

11. Suspension and termination

We may suspend or terminate your access to the Site or to the Services if:

  • you materially breach these terms or the Services agreement and do not remedy the breach within a reasonable cure period;
  • you use the bots in a way that puts our relationship with a third-party platform (for example, WhatsApp) at risk;
  • a lawful authority orders us to do so.

Where a specific termination process and notice period apply to a paid subscription, that process in the Services agreement overrides this section.

12. Changes to these terms

We may update these Terms of Service from time to time. When we do, we will change the "Last updated" date at the top of this page. If a change is material, we will make a reasonable effort to notify active customers before the change takes effect. Your continued use of the Site or the Services after a change becomes effective means you accept the updated terms.

13. Governing law and disputes

These terms are governed by the laws that apply in the Kingdom of Saudi Arabia, without regard to its conflict-of-laws rules.

If a dispute arises that we cannot resolve informally within 30 days of written notice, the parties will try to settle it amicably before resorting to formal proceedings. Nothing in this clause prevents either party from seeking urgent injunctive or equitable relief from a competent authority to protect its rights.

The exact forum, language of proceedings, and any arbitration rules for a specific engagement will be defined in the Services agreement, which always takes precedence over this section.

14. Contact us

If you have a question about these terms, please reach out through any of the channels below:

See also the Privacy Policy and the Refund Policy.